2007 Healthcare Communications Forum:
Connecting Clarity and the Bottom Line

See the Session Videos Now!

As a communications professional involved with health care information, you know how important it is to eliminate ambiguity from the documents you produce. You know that:

• Your readers will be less confused, better engaged, and more loyal,
• Your support and service people will be less burdened by “annoyance” calls and better able to tackle more substantial issues,
• Your partners will be more responsive and better performers, and
• Your organization in the end will be more nimble, more competitive, and more profitable.

If these issues are important to you, then the 2007 Healthcare Communications Forum was for you! Carrying the theme "Connecting Clarity and the Bottom Line," it was dedicated to improving the effectiveness and efficiency of the information that flows among payers, providers, and patients.

Expert sessions included:

• Personalization, Privacy, Technology & Culture: Key Ingredients to Weigh & Balance (panel)
• Communications as an Agent of Change: Pitney Bowes’ “Health Care University” and its New "Culture of Health"
• Meeting the Technology Challenge: ROI, TCO & Other IT 'Gotchas' (panel)
• Courteous and Efficient Self-Service: Methods for Increasing Satisfaction
• Brand Design for Health Care Business Advantage: Communications as a Strategic Lever
• Insight Award Presentation

Come be a part of next year's singular event!

Information will soon be made available for organizations wishing to speak at or sponsor it, so stay tuned!

The Healthcare Communications Forum is for you if you work for or with:

• Health care service providers
• Insurance companies and other payers
• Plan sponsors and HR departments
• Government agencies
• Attorneys, advocates, and consultants

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