communications strategy Archive
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Buying Business Communications Services
Posted October 23, 2013In my last post, I talked about designing a communication strategy to improve the efficiency of your organization’s document management. Now that you’ve come up with a strategy, you may […] -
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Communications Strategy – Visualizing Campaigns
Posted September 25, 2013Yesterday we reviewed a series of questions that help move a communications strategy from Ready, Fire, Aim to Ready, Aim, Fire. Once you’re ready to start planning campaigns using various […] -
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Is Security of Private Health Data an IT issue or a Governance issue?
Posted March 23, 2012In 2009, 57 hard drives containing unencrypted private health data for more than 1 million people were stolen from a storage closet at a Blue Cross and Blue Shield of Tennessee facility in Chattanooga. Last week, BCBS agreed to pay $1.5 million and enter into a 450-day corrective action plan - on top of the $17 million they have already voluntarily invested in encrypting all "at-rest" data, investigating potential threats to data security and training employees.