customer satisfaction Archive
View All Posts
-
![J.D. Power Reports: Auto Insurance Satisfaction Reaches All-Time High, Fewer and Smaller Premium Increases Cited Despite steady increases in premium prices during the past five years, auto owners’ satisfaction with […]](http://www.insightforums.com/wp-content/uploads/2014/02/JDPower-mh-200x108.png "Auto Insurance Satisfaction Reaches All-Time High")
0
Auto Insurance Satisfaction Reaches All-Time High
Posted June 20, 2014J.D. Power Reports: Auto Insurance Satisfaction Reaches All-Time High, Fewer and Smaller Premium Increases Cited Despite steady increases in premium prices during the past five years, auto owners’ satisfaction with […] -
0
What Drives Customer Satisfaction? New Research from the Wireless Industry
Posted February 11, 2014J.D. Powers recently released their 2014 U.S. Wireless Customer Care Full-Service Performance Study. Not surprisingly, one of the key findings is that customers don’t like have to call more than […]