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Auto Insurance Satisfaction Reaches All-Time High
Posted June 20, 2014J.D. Power Reports: Auto Insurance Satisfaction Reaches All-Time High, Fewer and Smaller Premium Increases Cited Despite steady increases in premium prices during the past five years, auto owners’ satisfaction with […] -
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Holding On: How Health Insurers Can Improve Customer Retention and Loyalty
Posted July 1, 2013Statistics vary by industry but the conventional marketing wisdom is that attracting a new customer can cost about 7 times as much as holding on to an existing one. When […] -
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Proof that More Choice Leads to Better Healthcare Decisions?
Posted May 8, 2013“Data Shows that Private Exchange Customers Overwhelmingly Select Different Levels of Benefits Than What Their Employers Had Offered Under Traditional Benefits Model” This is the headline that opens the press […] -
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Northwestern Mutual 2013 Planning and Progress Study Available Now
Posted April 23, 2013Americans Choose Long-Term Financial Planning Over Immediate Financial Gains According to Northwestern Mutual’s 2013 Planning & Progress Study, three quarters of American investors prioritize long-term planning over short-term performance, and one-third […] -
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Who Benefits from Big Data?
Posted April 22, 2013“Big Data” and “Data Intelligence” are generally discussed in terms of what they can do for corporations with regard to acquiring and retaining customers. Corporations invest in data gathering technologies […] -
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State Farm mobile app, Pocket Agent on Kindle Fire
Posted March 29, 2013Expanding Mobile Apps to More Tablets State Farm has made its primary mobile application, Pocket Agent, available on the Kindle Fire tablet. This expansion of the Pocket Agent app, which […] -
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Communicate to Understand and Utilize
Posted March 14, 2013The Chicago Tribune included a supplement section called “Health Insurance and Benefit – A Changing Landscape” on Sunday March 10th. This special section had numerous stimulating articles but the one that prompted […]