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Print, Generational Perspective and the Perfect Storm
Posted June 1, 2016I recently read two articles from April that made me think about how the environmental changes described in both will impact us and how we can react and plan. The […] -
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When Workflow became a Thing
Posted May 23, 2013I always say that I learned about workflow working in a restaurant kitchen. If everyone doesn’t stand in the right place, do things in the right order and at the […] -
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Automated Testing is a Valuable Customer Service
Posted May 20, 2013Why Aren’t More Service Providers Providing Automated Testing Tools to Clients? I recently revisted an article by Joe Pigeon of Paloma Print Products called “How Much Does Document Verification Really […] -
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If you Earn Your Fees, You Don’t Need to Apologize
Posted May 7, 2013Brian Graff’s piece on NAPA.net in April, “Retirement Services are not Orange Juice” talked about a recent series of attacks on the retirement services industry following the enactment of fee […] -
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Failing to Educate Customers is a Mistake for Printers
Posted May 3, 2013I have an important duty as a parent. It is my duty to educate my daughter. It is my responsibility to make sure that she behaves properly. It is my […]