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Comcast and TimeWarner Customers in for a Bumpy Ride
Posted February 13, 2014Bloomberg news reported this week that Comcast Corp. has agreed to acquire Time Warner Cable Inc. for $45.2 billion, combining the two largest U.S. cable companies in an all-stock transaction. While […] -
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Primary Mortgage Servicers Strive to Comply with New Regulations
Posted July 18, 2013J.D. Power Reports: Overall Satisfaction Substantially Increases Year over Year, as Performance at Large National Servicers Improves New business practices instituted in the wake of nationwide reforms appear to be contributing […] -
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Holding On: How Health Insurers Can Improve Customer Retention and Loyalty
Posted July 1, 2013Statistics vary by industry but the conventional marketing wisdom is that attracting a new customer can cost about 7 times as much as holding on to an existing one. When […]