About Author: Richard Losch
Richard Losch specializes in driving operational efficiency through technology implementation and exchange, as well as strategic business process analysis. Things that don’t work well really get under his skin, so he enjoys fixing problems. Persnickety perhaps, but that’s what makes him so good at helping customers in the business communications industry to improve operating margins and quality and to integrate manufacturing, distribution, and service operations. Learn more at www.GoodComm.net