Guest author Mike Mulcahy provides an overview of challenges with making business communications compliant with industry regulations. Get satisfaction by spotting the most references to Rolling Stones’ songs.
Those tasked with assuring regulatory compliance on forms and other communications in verticals like insurance and financial services need an emotional rescue. These brave souls are often torn and frayed, as if wild horses have dragged them away. Lets just take a look at what they are dealing with…
On the outside of the enterprise, state and federal governments really have them under their thumb. They keep the changes coming, although you can never tell exactly what those changes will be and how it will impact your organization, you can be sure changes are coming, with no end in site.
On the inside of the enterprise, forms and documents constantly need to be updated. These documents are spread throughout the organization, often locked in multiple systems controlled by IT. Sometimes just finding the form that needs to be updated can be a challenge.
These internal and external challenges leave the compliance professional between a rock and a hard place.
As tears go by, and mother’s little helper does no good, compliance professionals have no expectations that things are going to get better. It is like they are waiting on a friend to help them.
But hold on to your hat, there’s help…
New technologies are available to help aggregate and centralize documents, providing compliance the ability to update them quickly and easily without the daily involvement of IT; platforms that sit over the top of legacy systems and include tools to assemble documents in an audited environment while allowing your customers to interact with your enterprise with fully compliant, approved forms and documents.
You can’t always get what you want, but you can improve your compliance. Ask your self these questions and see if it is worth taking a closer look…
- Are you using the right document every time?
- Do you have one system for managing all highly regulated documents?
- How do you standardize brand, process, data and communications?
So for the last time, time waits for no one, let’s get rid of the beast of burden and consolidate and centralize communications and help compliance professionals avoid the 20th nervous breakdown. After all, its only compliance and I like it, like it, yes I do!
Mike Mulcahy is Vice President, Business Development with OBRIEN/SolvEdge. Mike is a forms management expert as well as an accomplished musician and audiofile.